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privacy policy

privacy policy

Since May 25, 2018, the General Data Protection Regulation (GDPR) has come into force and the regulations have changed. We would like to inform you in a very transparent way of these changes, as well as the rights you enjoy in the protection of personal data.

In accordance with the law n ° 78-17 of January 6, 1978 relating to computer science, modified files and freedoms and the regulation (EU) 2016/679 relating to the protection of the personal data, you have the following rights on your data :
A right of access, a right of rectification
A right of opposition
A right to erasure (right to be forgotten)
A right to define guidelines applicable after death
A right to limit treatment
A right to portability

Artcertificate ('Artcertificate', 'we', 'our') is an online service that provides users ('you') with certificates of authenticity online. Our website, our mobile platforms and the associated applications (collectively our 'Website') belong to Artcertificate, by whom they are also exploited.

By accessing our Website and using our services, you acknowledge that you have read and understood this Privacy Policy, as well as the information collection and processing practices described in this document.

This Privacy Policy was last updated on May 25, 2018. We may amend this Privacy Policy. Please consult it regularly to stay informed of any updates.


This Privacy Policy describes in detail our policy and practices regarding the collection, use and disclosure of your personal data.

We are aware that the provision of information online implies a great deal of trust on your part. We regard this trust with the utmost seriousness and make a high priority of the security and confidentiality of the personal data that you provide to us when you visit our Website or use our services.

    Collection of your personal data
    Use of your personal data
    Third parties with whom we share your personal data
    Shelf life of your personal data
    Cookies and other Web technologies
    Your rights
    protection of your personal data
    Information about minors
    external links
    International Transfers
    Changes to this Privacy Policy
    Means available to contact us

1. Collection of your personal data

The term 'Personal Data' refers to any information about a person that identifies them, such as e-mail addresses, date of birth, password, and payment information. This information does not include data in which the identity has been deleted (anonymous data).

In the course of our business, we collect and process personal data in different ways. We may collect personal data that you provide to us directly, but we also collect data by recording your interaction with our services, for example by using cookies on this website. We may also receive information that third parties transmit to us.

The personal information we collect about you may include, but is not limited to: your name, email address, mailing address, phone number, billing information, survey responses and other information. information that you can provide about us through our site, as well as your IP address and web browser.

You may choose not to provide us with your personal data. However, you must generally provide us with certain information about yourself in order to use the features of the Website.

Information you provide to us: as indicated below, we receive and store any information that you provide on our website or that you communicate to us by any other means.

Use of cookies

A cookie is a small text, image or software file that is placed and stored on your computer, your smartphone or any other device used to browse the Internet, when you visit our site and our services subject to the choices you have made and that will be used to recognize your device when you connect to our site.

These cookies enable us to establish statistics and counts of frequentation and use of various sections and contents of our site and to study to improve the content.

The information concerning your navigation is erased or anonymised:

after 90 days when this information is used to send you advertisements and personalized content;

after 6 months when this information is used to establish statistics and counts of frequentation and use of the various sections and contents of our site and our services.

When you browse our site, you agree by default to install these cookies on your browser.

To reject them, you can configure the preferences of your browser (see explanations below).

Third-party cookies
Our site may contain links to or from partner sites and other third party sites. If you are navigating to one of these sites, please note that they have their own privacy policies and that our responsibility ends when you leave our site. Check the privacy policies before transmitting your personal data to third-party sites.

Cookies embedded in third-party applications on our Sites or Services
We may include a third-party computer application in some of the features of our site or our services, allowing the sharing of content by users of our site or our services, such as the buttons 'Share' or 'Like' Facebook, or the buttons 'Twitter', 'LinkedIn', 'Viadeo', etc.

The social network providing one of these applications is likely to identify you with its buttons and its own cookies, even if you did not use them during your consultation of our sites or our services, just because you have an account opened on your terminal with the social network concerned. We have no control over the process that social networks use to collect this information and invite you to review their privacy policies.

If you want more information on cookies, their operation and their use, you can go to the website

Our advice: do not disable cookies because it will prevent you from benefiting from the features of some sites whose service proposal depends on the use of these same cookies.

You can modify the management of cookies by configuring your computer according to your web browser:

You are using Microsoft Internet Explorer:

In Internet Explorer, click the 'Tools' button, then 'Internet Options'.
On the General tab, under 'Browsing history,' click 'Settings.'
Click on the 'View files' button.
Click the 'Name' column header to sort all the files in alphabetical order, and then browse through the list until you see files that begin with the 'Cookie' prefix. (All cookies have this prefix and usually contain the name of the website that created the cookie).
Select the relevant cookie (s) and delete them.
Close the window that contains the list of files, and then click OK twice to return to Internet Explorer.
More information about cookies can be found on the Microsoft website at:

You are using FireFox:

Go to the 'Tools' tab of the browser and select the 'Options' menu.
In the window that appears, choose 'Privacy' and click 'Show Cookies'.
Locate the affected files, select them, and delete them.

You use Google Chrome:

Click on the 'Tools' menu icon.
Select 'Options'.
Click on the 'Advanced Options' tab and go to the 'Privacy' section.
Click on the 'Show cookies' button.
Locate the affected files, select them, and delete them.
Click 'Close' to return to your browser.

You are using Safari:

In voting browser, choose the menu 'Edit> Preferences'.
Click on 'Security'.
Click on 'Show Cookies'.
Select the relevant cookies and click on 'Delete' or 'Delete all'.
After deleting the cookies, click on 'Done'.